ABOUT US
CSI provides professional property management services to communities in the Washington, D.C. metropolitan area, including Northern Virginia, Maryland, and the District of Columbia. CSI can provide financial management to properties anywhere in the United States. CSI has been recognized with the prestigious Accredited Association Management Company (AAMC®) designation from the Community Associations Institute (CAI).
Our team of community management experts offers a full suite of community management and maintenance services to HOAs, REAs, condominiums, cooperatives, and other common-interest communities.
We manage to give you peace of mind.
VALUES
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We define professionalism as an internal commitment to high-quality service. Professionalism means not just knowing how to serve our customers well but also demonstrating a willingness to learn how to serve them even better.
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Our customers’ needs drive our business. Responsiveness means not only responding quickly and accurately to our customers’ requests for service but also understanding and anticipating what our customers need in order to achieve their goals.
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Stewardship means building a stronger tomorrow for our customers and our company by using resources wisely today. It means protecting those resources, investing in the future, and treating those resources as if they were our own. As stewards, we must balance short-term demands with long-term needs to maximize overall value.
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Integrity means recognizing right from wrong and understanding the ethical implications of our choices. It means acting according to the highest ethical standards of our profession. Integrity also implies taking responsibility for our actions and meeting our commitments no matter how small they may seem.
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We respect the human dignity of all people and recognize each person’s merit and contribution to our mission. For us, respect means treating others as we would like to be treated. Among other things, respect also implies open and honest communication, constructive conflict resolution, and fair management policies.
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We embrace the wonderful diversity of our customers and the communities we serve. We practice inclusion in all aspects of our business and value each person’s unique talents, abilities, and experiences.
CSI has proudly served the Washington Metropolitan Area for more than 43 years.
We manage homeowners’ associations (HOAs) both large and small. We manage residential, commercial, and mixed-use condominium associations, including garden-style condos, mid-rises, high-rises, and townhouse condominiums. We manage REAs, master associations, and parking garage condominiums.
We have clients in Northern Virginia, the District of Columbia, and Maryland.
OUR EXPERIENCE
OUR TEAM
JOIN OUR TEAM
We’re always looking for top talent. If you value professionalism and service like we do, consider joining our team.
OUR
SERVICES
We offer our clients a host of services designed to enhance the quality of community association living. In addition to full-service community management, we offer financial-only association management, and management consulting. We can custom tailor a suite of services to meet your particular needs and budget.
What follows is just a partial listing of our service offerings. If you don’t see a service you need, just ask!
Amenity Pass Administration
Amenity Rental-Fee Administration
Annual Meeting Minute Distribution
Architectural Control Variance Application Processing
Books and Records, Keeping
Books and Records, Copying
Community Mailings
Condo Questionnaire Preparation
Correspondence Preparation
Directory Production
Document Archiving
Document Storage - Archival
Document Storage - Current
Election Package Preparation
Employee Benefits Administration
Employee Payroll Administration
Governance Inspections
Governance Complaince Administration
Governance Complaince Investigation
Insurance Claim Form Preparation
Insurance Claim Settlement Assistance
Insurance Claims Investigation
Insurance Contracts, Bid Specification, Solicitation and Evaluation
Insurance Brokerage Services, Bid Specification
Loan Placement Assistance
Management Letter Preparation
Meeting Agenda Preparation
Meeting Attendance
Meeting Facility Arrangement
Meeting Notice Preparation
Meeting Support
Minute Transcription
Minute-Taking
Miscellaneous Desktop Publishing
New Unit-Owner Account Set-Up
New Unit-Owner or Resident Orientation Package
Records Research - Historical
Resale Certificate Preparation
Resale Certificate Delivery
Resale Certificate Update
Violation Hearing Support
Violation Notice Preparation
Annual Budget Preparation
Assessment Payment Processing
Audit Assistance
Bank Account Set-Up
Bank Account Monitoring
Collection Coordination
Delinquency Notice Preparation
Direct Debit Set-Up
Direct Purchase of CDs
Direct Purchase of U.S. Treasury Obligations
Disbursements
Financial Report Customization
Interim Financial Statement Preparation
IRS Form 1096 Processing, Reporting and Filing
IRS Form 1099 Processing, Reporting and Filing
Miscellaneous Income Processing
Payment Coupons
Payment Invoices
Reconciliation of Bank Statements
Special Assessment Payment Processing
Special Request Checks
Tax Return Assistance
Transfers
Utility Billing
Asset Inventory Preparation
Asset Inventory Maintenance
Contractor Warranty Enforcement Assistance
Disaster Plan Preparation
Handyman Maintenance Services
Maintenance Inspections
Maintenance Request Processing - Emergent
Maintenance Request Processing - Non-Emergent
Preventive Maintenance Plan Preparation
Routine Maintenance Contracts, Bid Specification, Solicitation and Evaluation
Routine Maintenance Contracts, Performance Monitoring
Reserve Study, Bid Specification, Solicitation and Evaluation
Reserve Study Coordination
Association Stationery
Board Training
Conference Room Rental
Consulting
Courier Delivery
Court Appearances
Envelopes
Faxes
Mailing Labels
Management Audit
Overnight Mail
Photocopies
Postage
Property Tax Protests
Registered Agent
Status Reports